133bet's commitment to responsible gaming
Play for fun — stay within your limits. 133bet believes that gaming should always be controlled and conscious. On this page you will find all the ways to keep yourself safe.
Gaming is entertainment, not a burden
The safety of every player at 133bet is our top priority. Online betting and casino games can be a form of enjoyment — but only when done consciously and within your means. Money that you cannot afford to lose should never be placed as a bet.
Our terms and conditions clearly state that the minimum age to open an account and take part in any betting or casino activity at 133bet is 21. We make no exceptions on age verification.
If at any point you feel that you or someone close to you is losing control, seek help immediately. 133bet's 24-hour live chat and email support are available at all times in both Bengali and English. Speak with a professional counsellor, a family member or a trusted friend — asking for help is a sign of strength, not weakness.
Set your own limits
The form below is for display purposes only. To make actual limit changes, log in to your account or contact 24/7 live chat.
Tools to keep yourself safe
133bet offers a number of features to help players stay in control of their gaming. To activate any of these features, let us know via live chat or write to our support email.
Deposit limits
Set the maximum amount you can deposit into your account on a daily, weekly or monthly basis. Requests to lower a limit take effect immediately.
Cooling-off period
If you feel you need a break, you can temporarily close your account for anywhere from 1 to 90 days. During this time, logging in or placing bets will not be possible.
Self-exclusion
If you want to stop playing for an extended period, choose self-exclusion. You can close your account for 6 months or permanently. Once activated, this cannot easily be reversed.
Session time limit
Set a maximum duration for how long you play in a single session. When the time is up, the system will notify you automatically.
Loss limit
Decide in advance how much you are willing to lose within a set period. Once the limit is reached, betting will be automatically restricted.
Reality check
A summary of your playing time and spending is shown at regular intervals — this helps you stay aware.
How to recognise warning signs
Gaming addiction often develops gradually and can be hard to notice at first. If you see any of the signs below in yourself or someone you know, it is important to take them seriously.
Trying to recover lost money
Repeatedly increasing bets to recover losses is one of the main signs of addiction. Every bet is separate; a previous loss is no guarantee of a future win.
Being unable to stop playing
You keep telling yourself "no more", but cannot stop — in this situation professional help is needed.
Using household or emergency funds for betting
Spending money meant for rent, a child's education or medical care on betting is a sign of a serious problem.
Hiding from family and friends
Keeping your gaming hidden from family or lying about it is an early sign of losing control.
Anxiety or discomfort when not betting
Feeling restless, irritable or mentally uncomfortable when unable to play is directly linked to addiction.
Betting with borrowed money
Borrowing money from people you know or by other means to place bets is a sign of a dangerous situation.
133bet's commitment to responsible gaming
We believe a safe environment is the best gaming environment. The interests of players come first in every decision made at 133bet.
Ways to get help
Handling things on your own can be difficult. Reach out through any of the options below — none of them are a sign of weakness.
133bet live chat and email
Contact 133bet's 24/7 live chat or email at any time. Our support team, trained in responsible gaming, is always ready to help in Bengali.
Family and trusted friends
Talk openly with the people closest to you. Support from family is one of the most effective ways to overcome addiction. Be honest rather than embarrassed.
Professional counsellors
Seeking help from a mental health specialist or behavioural therapist is a smart decision. Professional support is the most effective approach to treating addiction.
Protection of minors
Under no circumstances are persons under 21 permitted to open an account or place bets at 133bet. If a minor family member uses your device, make sure to enable parental controls on the browser and keep your login details out of their reach. If we have any doubt about a player's age, we reserve the right to suspend the account until verification is complete.
Visit our FAQ page to learn more about responsible gaming, the self-exclusion process and account management.